Nobody tells The Credit Union story better than our members. Chances are, you’ll benefit from your membership as well.
Hear their stories then join The Credit Union. Experience the difference for yourself. We C.U.™

Newsletter Testimonials

"For many people, the holidays can be a time of over-spending. A member who had acquired a large amount of debt on retail cards in December came to us for help. Not only did they over-spend but it was also on cards that carry extremely high interest rates. Once we started talking we realized it made the most sense to consolidate the retail card balances and their large VISA balance into one personal loan. By doing a complete debt consolidation our member will save on interest and pay off their debt much faster."
- As told to a Personal Account Manager

"Recently, one of our members was ready to retire and needed help sorting out her retirement options. With conflicting information about deferring severance income, she was confused and worried that she would owe a significant amount of income tax. We worked with her company’s Pay & Benefits Advisor to obtain clarification on her options. As a result, her tax situation was resolved and she was able to retire with peace of mind."
- As told to a Financial Planner

"Recently a couple came to us to help them figure out how to combine their finances. They kept them separate as they had different income and debt levels but realized there were benefits to dealing with their finances together. Their primary goal was to pay down the debt together regardless of whose debt it was. We developed a plan which included a joint consolidation loan so they could move on to other financial goals."
- As told by a Credit Union Certified Financial Planner

"Our member and her spouse wanted to retire but were worried their pension and investment income wouldn’t be enough to cover all their expenses. We discussed what they had in mind for their retirement and what financial needs they would have. We were able to determine their combined taxes and other expenses would be reduced substantially in retirement. With the basics established we developed a plan optimizing their pension and investment income to ensure their ongoing lifestyle needs would be covered."
- As told by a Credit Union Certified Financial Planner

"Recently one of our members met with her Credit Union financial planner and was reviewing her finances. She had an investment portfolio with another institution, but had no idea how it worked or if it was helping her achieve her goals. While it was fantastic our member was saving, by not having a solid plan in place she had placed all of the control of her money in the financial institutions’ hands. Our first step was to provide an investment analysis and then together we developed a plan to help her reach her financial goals by optimizing her portfolio. Our member now has the right portfolio and is on her way to financial security."
- As told by a Credit Union Certified Financial Planner

"It all started with a call from our member wanting to start saving for her daughter’s wedding dress. Shortly after the savings account was opened we heard from our member again and this time she let us know about her financial situation. She felt hopeless and sure her financial situation was not fixable. Armed with all her information we created a plan. Budgeting strategies, reorganizing to pay down debt and an aggressive savings plan to pay for schooling was needed. “Say yes to the dress” ended up as “say yes to your financial life”. Our member couldn’t believe we were willing to meet monthly to help her stay on track and tweak her plan as needed."
- As told by a Branch Manager

"One of our members received a large sum of money. sum from her mother’s estate. She was concerned about how to make the best use of this new opportunity without missing any important details. We had a conversation about where she was now in terms of her finances and what her long-term goals were. We helped her establish a plan to allocate funds for her current needs while building a tax-efficient portfolio for her long-term goals."
- As told by a Credit Union Certified Financial Planner

"One of our members was paying 35% on a loan from CitiFinancial and carrying balances on high interest credit cards. We combined her debt into a single low rate consolidation loan which saved her money on interest. She now has better cash flow each month and will pay off her debt much quicker. She was so happy she referred us to a relative in the same loan situation. We were able to help them too. It is a great feeling when we can make a difference in a member’s life."
- As told by a Personal Account Manager

"Recently one of our members was given several options for buying back previous years of service on her pension. The information was confusing and she was afraid of making the wrong decision, so she brought the information to us. The first question we asked her was to describe her retirement goals. Once we had a handle on what she wanted in retirement we provided her with an analysis of her pension buyback options. By understanding the costs and benefits and how each option would impact her retirement she was able to select the option that was the best for her. She left stress and worry free with a clear understanding of her retirement goals."
- As told by a Financial Planner

“Recently one of our members applied for a new car loan. In order to get her the best possible rate we took the time to understand her financial and credit history. Once we had approved her loan we had her cheque ready to mail to the dealership. After learning that she was hoping to have her car on Friday we did not want to chance a delay in the mail, so we had the cheque hand delivered the same day. Our member was very excited to be able to take her new car for the weekend. We love going the extra mile for our members.”
- As told by a Personal Account Manager

“Recently a member came to The Credit Union with 2 mortgages, credit cards and a line of credit with a competitor. They were concerned about the amount of debt they had and their monthly payments and were not sure what to do. After we looked at their situation we were able to consolidate all of their debt into one mortgage. Our member now has one low monthly payment and is saving money on interest. We love it when we can help a member get a handle on their debt so they can own their home faster."
- As told by a Personal Account Manager

“Recently a member came to us concerned about the interest rate she was paying on her home equity line of credit at another financial institution and what would happen if interest rates started to increase. Our member was planning on doing home renovations and had high interest rate credit cards. After reviewing her financial situation we helped her save interest by consolidating her debit into a fixed rate term mortgage. We love it when a plan comes together."