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Our Members C.U.
We C.U. here. Reap the many benefits.

Nobody tells The Credit Union story better than our members. Chances are, you’ll benefit from your membership as well.
Hear their stories then join The Credit Union. Experience the difference for yourself. We C.U.™

Newsletter Testimonials

"A couple came in looking for some advice on how to fund their bathroom renovation, after a financial consultation we decided the best way to go was to finance the renovation with an equity line of credit. This way, once the bathroom was completed, there would be funding in place for the next step – a great gourmet kitchen. The Credit Union Home Equity Line of Credit saved money, provided flexible payment options and gave our members the ability to continue renovating their house over the long term, accessing funds only when needed."
- As told by a Personal Account Manager

"Recently, a member came in to share she was being relocated from one town to another by the ministry she works in. The member had her mortgage, LOC, truck loan and investments with us and was hoping it would be simple and easy to go through us for the new purchase. She was right. Within a couple of hours we had provided her with a mortgage pre-approval and let her know we would take care of the paperwork on her new mortgage. With her pre-approval in-hand she could concentrate on finding her new home. Our member thanked us for making her move that much easier. We are always pleased when we can provide our members with a solution that makes their lives easier and less stressful. After all, as your financial advocate, that is what we strive to do."
- As told by a Member Service Representative

“A member was looking at purchasing a new car and was originally looking at a dealership with 0% ἀnancing. After we educated our member on the hidden costs of 0% financing, and we ran the total cost of repayment for the 0% financial deal and our 3.99% car loan it became clear the loan through The Credit Union would save him money. Our member was happy he got the car he wanted for even less money than originally anticipated."
- As told by a Senior Personal Account Manager

“Two years ago we spoke with a member who wanted to start saving for a down payment on her first home. We set up a plan to not only save for her down payment, but also to pay-off her student loan. Just a few months ago the member was ready to look for her first home and had saved more than enough for a down payment. When she was ready we provided her with a mortgage pre-approval to help with her search and answered all the questions a first time buyer has. Recently our member moved into her new home. As her financial advocate we were with her every step of the way, from the start of her savings plan to the purchase of her new home. It’s alwaysgratifying to see a plan succeed."
- As told by a Member Service Representative

"A member called regarding a transaction in his chequing account, I noticed he paid over $120 in service fees in one month. After reviewing the account activity, I recommended the member switch to our ‘Unlimited’ Power chequing package,which would save him over a $100 a month in service fees. The member who was not aware of how much he had been paying in service fees was ecstatic over his new found savings."
- As told by a Member Service Officer

“Retirement was on the horizon for one of our members and he was not sure if he had saved enough. After we reviewed his financial portfolio and retirement benefits he was relieved to find out he was in better shape than he thought. To assist in meeting his financial goals we set up a retirement plan and opened RRSP and TFSA accounts. As our members’ financial advocate, it is always a great feeling to know we helped a member change concern, into peace of mind.”
- As told by a Credit Union Financial Planner

“Recently a member came to us for a loan. We reviewed his finances and suggested he switch chequing packages, pay off his overdraft and consolidate debt. Our member agreed and once we were finished we had increased his monthly cash flow by decreasing his chequing account service fees, eliminated his overdraft interest and fees and reduced his overall loan interest rate. Our member ended 2009 in a better cash flow position and can look forward to better financial health in 2010.”
- As told by a Personal Account Manager

"We have several members who have been using their line of credit (LOC) for day-to-day expenses instead of using it as an emergency fund or for a major purchase. For each member we took the time to go through their budget and debt payments to figure out why they were falling short on a regular basis. In each case, we were able to present loan scenarios that enabled our members to payoff their LOC, establish a fixed payment loan, improve their cash flow and have a date when
they will be debt-free"

- As told by a Personal Account Manager

"Before seeing our new car loan rate of 3.99% a member had taken a car loan from a major bank at 9%. Our member did not understand why her bank wouldn't give her the low rate we were offering, even though she had been a loyal customer for over 20 years. Quite frankly, neither did we. So we explained The Credit Union recognizes and rewards members for their loyalty and customers and members are not the same. Since the member just purchased the brand new car, we were able to transfer her loan to us. Not only did The Credit Union save her just over 5% in interest, we improved her monthly cash flow with lower payments. Money that would have gone to interest instead!"
- As told by a Personal Account Manager

"Recently, a member asked if she could have her monthly payment for her loan reduced, as she was having financial difficulties. While reviewing her financial situation, we noted the member had a credit card from a major retailer with a large balance and interest rate of 28.8%. The monthly payments were quite high given the balance on the card. As a solution, we refinanced her current loan to pay off the high interest credit card and extended the amortization to allow for a reduced and more comfortable payment. This allowed the member to have more income which we put towards a savings plan."
- As told by a Personal Account Manager

"A retired member, very concerned about recent declines in her mutual fund portfolio, worried she wouldn't have enough to maintain her lifestyle. Using a financial plan to analyze her investments, debts and income needs, we showed her how she could continue her lifestyle indefinitely and debt free."
- As told by one of The Credit Union's Financial Planners

 

 

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