We C.U. so that you have a convenient way of paying bills or transferring funds for investments that happen on an ongoing basis like your mortgage, utility payments, insurance premiums and charitable donations. Pre-authorized debits (PADs) are a smart way to make sure you stay on top of your finances.

Your Rights & Responsibilities

1. Make sure that you receive a copy of the PAD agreement that you sign, and verify that it includes information on how to cancel it. If you have authorized the PADs electronically, the biller is required to send you confirmation of the terms in writing at least 15 days before the first scheduled debit (unless you and the biller mutually agree to a shorter period.)
   
2. Advise the biller immediately if you change your account details (number, financial institution, etc.). If you do not inform the biller, the PAD may continue to be sent to the original account and could be returned. This may result in disruption of service or cancellation of a contract by the biller.
   
3. Keep sufficient funds in your account to pay PADs when they are due. If the PAD is rejected due to insufficient funds, the biller may withdraw the funds from your account at any time during the next 30 days.
   
4. Check your statement or account records regularly to confirm that withdrawals are made in accordance with the agreement you signed with the biller.
   
5. If you wish to cancel your agreement, advise the biller and keep a record of the cancellation. Check your account records to confirm that the withdrawals stop.
   
6. Inform the biller immediately if any withdrawal is not consistent with the agreement you signed (e.g. different amount or date), or if a PAD is processed after the expiry of your agreement.
   

It's easy to apply!